Customer Testimonials

Nothing pleases us more than to receive a letter of thanks from a customer and here is a selection from the many letters on display at our Wollaton showroom:

Dear James, Susan and I would sincerely like to thank you and your team for the wonderful job you have completed at our house. In particular we would like to thank John Brocklehurst (Project Manager) who is most efficient and has attended to every detail. We could name all the workmen individually, they were friendly, polite but most of all goodat their job and arrived on site as and when arranged, rare in this day and age. The quality of workmanship is excellent and if there was a problem it was sorted, no questions asked.We would have no hesitation in asking you to do more work for us and we will be recommending you to our friends. Keep up the good work! Yours sincerely
Mr Richardson

 

Acorn windows has worked three times over the years on my property.The latest time being on the 16th August 2016, when you changed my kitchen window. After explaining to Greg,what I wanted and why. I listened to his advice, and could not be more pleased with the end result.  I regret not taking a before and after,photograph of your work, as the difference Acorn have made to my home has been significant. Please pass on my sincere thanks and gratitude to all involved
Mr Green

 

 

To Jeff Just wanted to say thank you for all your help in sorting out our new windows at such short notice. We are very happy with our new windows, especially the Irish Oak trickle vents! they look perfect!
Mr and Mrs Beck

 

Dear James We are sitting in our lovely new conservatory with enjoyment and we want to thank you for the excellent professional and caring way that you and your teams have worked to give us the new fantastic conservatory that we now have and love. From the quotation you provided for the conservatory to the plans, to obtaining planning permission (due to the size we requested), to the building work, construction of the conservatory and all the work completed by the electrician, plumber, plasterer, tiler, everything came together like clockwork as detailed in your plan of works that you provided us with before the start of the work and I would like to say a huge thank you, we have been very impressed. Everyone that came to our home and worked on our conservatory had respect for our home and for Acorn Windows and it was a pleasure to have them work on our conservatory as this gave us confidence in the way they approached their work and their ability to do a good job and we are delighted in the way they all did a really good job. Thank you once again to you and your teams. We will definitely enjoy our new conservatory, so please pass on our appreciation to your teams. We have not stopped discussing how pleased we are with the conservatory and how pleased we are with you and your company, this has been passed to friends and family who have seen the conservatory and commented on the size and how lovely it is. We have been so impressed with the service we have received from Acorn we have asked you to quote for further work of which we have agreed and are now looking to put in some time scales for this work to be completed. Thank you. Mr and Mrs Berry (Stapleford)
Mr and Mrs Berry
Dear James, Just a short note now the job is complete to say thank you. We are delighted with the end result. The whole process from start to finish has been totally professional and very efficient. During the fitting there has been no mess and no remedial work required post fitting. Frankly superb. Ben and Khian have been an absolute delight. They have worked very hard and with great care. They are obviously exceedingly proficient at what they do and importantly passionate about doing a good job. You don't necessarily get that everywhere these days. I will have absolutely no issues in recommending your firm to anyone I know looking to replace windows and doors or instal a conservatory. You are very welcome to use this e-mail for reference purposes and if anyone wanted to speak to me before engaging your services they would be very welcome. Just call me first and I'll confirm my best number to be contacted on.
Nic and Lol
Amazing guys, fantastic job and so clean. We're thrillled. We feel very priveleged to have had Paul & John to carry out the work.
Mr Strawson & Miss Fletcher // Grantham - 4/14
Everything about using Acorn has been fantastic - we love the new sliding doors.
Mr & Mrs Bell // Newark - 4/14
Windows look fantastic, much warmer on these cold nights. The guys were courteous and very friendly.
Vibeke Caspersen // West Bridgford - 05/3/14
 Very,very good, very satisfied, 1st class, we'll certainly come back to you again.
Mr and Mrs Fox // Beeston - 05/3/14
 Very good, We'll use you again.
Mr and Mrs Newboult // Wollaton - 05/3/14
I will always recommend you, thank you ever so much, Terry telephoned before arriving, he was so good, please pass on my thanks.
Mrs Middleton // Bulwell - 05/3/14
 We can’t believe how much warmer the room is. That end of the room (Where patio doors have been fitted) used to be 15c and we’ve always had to turn the heat up to 21c. Now its 24c and for the first time ever we’ve had to turn the heating down. You did a lovely job, very clean and tidy.
Mr & Mrs Casterton // Woodthorpe - 20/2/14
The product (Door) is far better than I could have ever wished for. The two men (fitters) were very quick and clean, no mess. I’m more than happy. Thank you.
Mr & Mrs Tantum // West Bridgford - 20/2/14
 Fitters very good - very polite. Just looking out of the window now – it’s beautiful
Mr & Mrs Turton // Stapleford - 21/1/14
Absolutely delighted from beginning to end. Gave us a fitting date when we placed the orde and showed up on that date. Fitters and dust sheets and no radio blasting away!
Mr Appleby // Wollaton - 20/1/14
 We'd just like to say a big thank you for the first class job you did replacing our windows and  front door. We have been delighted with your services. From the initial consultation with Geoff, to the surveyor and finally the installation team. They were all polite, friendly and excellent at their jobs. This resulted in us receiving a very high quality product which we couldn't be more pleased with. We would highly recommend you to any future customers.
Mr & Mrs Moss // Stapleford
 Just a quick email to say a massive thankyou to you & all your team at Acorn Windows. Our french doors look magnificent & have totally transformed our dining room.  They are beautiful. The new window is also fabulous & looks great.  We feel like we have a new house! We would also like to say big thanks to all your team. From co-ordinator Nigel, who was very helpful & kept us informed on progress all the way to door fitters Ray & Steve who were totally professional & did an immaculate job. Window fitters Terry & his assistant were also brilliant at their job too, all very professional. What a great team you have James.  Please give them all our personal thanks. We will definitely recommend you & your team to all our friends & family. Should we need any further work completed on our house in the future you will be the first people we ring! Great job.
Mr & Mrs Flint // Stapleford
 I would just like to thank you for your prompt and efficient service. I hope that 1992 brings you the rewards you deserve.
Mr B T Brough // Southwell
We would like to say thank you to you and your staff for a very efficient and satisfactory job - especially for the trouble you all went to getting the panel design we wanted in our front door. 
Mr & Mrs Fisher // Bilborough
 I rarely write references for anyone, but in this case because of the excellence of your company, an excellence which sadly seems to have all but expired in this country; I had to let you know of my complete satisfaction.
Mr Limb // Netherfield
 We cannot fault any of the help, service or quality we received from your company right through from the quoting to the building of the conservatory.
Mrs M Marlow // Long Eaton,
 The specification we agreed with the sales team was endorsed by the surveyor and correctly interpreted by the factory - the fitters were thoughtful, conscientious and tidy.
Mr & Mrs Cuerstemont // Wollaton
 Just a few words to express our gratitude for the excellent work you have done for us … we would have no hesitation in using your company again and will certainly recommend you to others.
Mr & Mrs Hind // Mansfield
We would like to thank you and your team for the kind and continued attention shown in the installation of windows and doors in our home.  We are extremely satisfied with the professionalism shown by all of your team at Acorn Windows and the excellence and quality of the product installed. In fact several passers-by have made enquiries as to who installed them and we have had no hesitation in passing on your contact details. As you may have realised during installation, we have a large old house which hitherto has tended to be on the ‘cool’ side even when the central heating is on. However, since the installation we have noticed a considerable change in warmth in our home, so not only are they aesthetically pleasing they’re also helping to keep us warm in the coming winter months! We have pleasure in enclosing a cheque in full settlement and thank you all once again for a great job well done!
Jim & Karen Kennedy // Sherwood
We would like to thank you and your team for the kind and continued attention shown in the installation of windows and doors in our home.  We are extremely satisfied with the professionalism shown by all of your team at Acorn Windows and the excellence and quality of the product installed. In fact several passers-by have made enquiries as to who installed them and we have had no hesitation in passing on your contact details. As you may have realised during installation, we have a large old house which hitherto has tended to be on the ‘cool’ side even when the central heating is on. However, since the installation we have noticed a considerable change in warmth in our home, so not only are they aesthetically pleasing they’re also helping to keep us warm in the coming winter months! We have pleasure in enclosing a cheque in full settlement and thank you all once again for a great job well done!
Jim & Karen Kennedy // Sherwood
Thank you for installing our conservatory. Please find enclosed our payment in full. We are impressed with the quality of the work carried out, and with the friendliness of your staff. We would not hesitate to recommend Acorn Windows in the future.
Mr & Mrs Simons // Long Eaton
Now that the replacement of our soffits and fascias, also the construction of our new conservatory, is complete I feel it only right that I should write and thank you for the excellent projects. My wife and I are very pleased with everything you have done for us. Most importantly, all your employees were courteous, friendly (especially when plied with copious amounts of tea/coffee) and cooperative. Being a retired engineer with some knowledge of the building industry, I feel happy to say that the quality of all their work easily meets my very high standards and that it was a pleasure having them working for me.
Mr Wardle // Keyworth
I am extremely pleased with the work carried out last week; your fitters in particular deserve special praise for moving furniture, taking down and replacing the curtains and cleaning up after themselves. I was pleasantly surprised at how little disruption there was and delighted with the end result; many thanks. I would have no hesitation in recommending your company and excellent standard of customer care.
Mary Brittain // West Bridgford
Thank you very much for the new window which was installed on Thursday 15th April. I am highly satisfied with it. I found the workmen kind and courteous, they executed the job as quietly as they could under the circumstances; they were thorough in cleaning up and removing all the debris. I would have no hesitation in recommending Acorn Windows to anyone. Your workforce are a credit to your firm. Please extend my thanks to the two gentlemen who came to do the work.
Mrs Monk // Hucknall
I would like to say a big thankyou for all the help with the daunting task of choosing new windows. We are very pleased with the finished results especially the Bow Window’ It has made the lounge seem much wider. I was very pleased with the fitters Steve and Drew, it was a pleasure to have them working here. I would also like to thank Malcolm and Jeff for their help, and all the backroom staff whom we never see. l’ve enclosed a photo which I have taken and you can use it if you would like to display it in the office.
Mrs Bullimore // Clifton
I would just like to record my thanks for a job very well done. I am extremely pleased with the conservatory, from design to completion all work was done professionally and with minimal mess. The tradesman followed on without time gaps and worked to a very high standard. Also your after sales service is the best I’ve ever encountered. Some firms, once they’ve taken your money, don’t want to know, not Acorn, 10/10 for maintaining the same levels of customer care even after the project is completed. Once again thank you, I will certainly recommend your services.
Mrs R.E. Ramsell // Nottingham
We had fourteen new windows installed in our house by Acorn last week. I am writing to you to say a big thank you to everyone involved. The quality of the product and installation are both first class and we are very happy with everything. All of the Acorn staff we have dealt with have been courteous and very professional and we have found the whole process of having new windows installed hassle-free. It’s always nice when companies meet with expectations and I have to say that Acorn Windows are a pleasure to deal with. Special thanks to Jeff and Nigel for their help and advice with the estimate pricing etc. And to Steve the surveyor for his advice [and accuracy]  too. Ray and Steve did what I can only describe as a superb job on the installation which was done to a very high standard and beyond our expectations. A job well done. Please thank everyone on our behalf for a great job.
Mr and Mrs Burton // Woodthorpe
I would like to thank you for the excellent service I received when ordering my two new windows and having them installed. Jeff was extremely helpful and offered his advice on several matters. Steve the surveyor spent a considerable amount of time with my son discussing the best style and course of action to take with a few minor issues we encountered regarding the existing bow roof. He was happy to carry on with the discussion for as long as it took and never gave any indication of wanting to get off to his next job. The two fitters, Matthew and Paul, were meticulous in their attention to detail and suggested ideas that although were more work for them, made the final job look better. Finally, all of the previous work Acorn Windows has carried out in the past has stood the test of time extremely well and on the rare occasions that I’ve had a problem with a door or window the maintenance crew have called within a few days to fully resolve the problem. Well done James and Acorn Windows - you deserve to continue to be successful in a difficult industry.
Mrs Buxton // Nottingham
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