Why choose us?
There is information elsewhere in this website about our company morals and after-sales service so in this section we will concentrate on the sheer quality of our products. Our windows and doors are manufactured in a dedicated state-of-the-art, computer controlled factory. The machine that cleans the corners of the windows alone costs in excess of a quarter of a million pounds. We are fanatical about how well our products are made.
We guarantee accurate sizing and a perfect finish on all welded joints and glazing beads. We are also able to offer you Chamfered frames or the more decorative Ovolo suite at exactly the same price.
Attention to Detail
It does not matter how well made a window is if it is not fitted correctly. We have our own full time installation teams and surveyors as well as a specialist Installation Director. They are not paid to install products quickly, they are paid to install everything to the very highest standard.
They have a whole range of additional products on their van such as trims and architraves which they can use as required to make the whole installation look as neat as possible. You are buying the very highest quality and we can assure you the highest quality trades people as well.
If someone calls up to report any kind of fault, large or small the person who takes the call has access to our service engineer’s electronic diary.
They are asked when it is convenient for the engineer to call. We then arrange to visit on a specific day in the morning or afternoon. The engineer’s number is then given to the customer so they can ring on the day arranged and find out a precise time to save waiting in. If the problem is urgent a visit will be arranged the very same day.
That’s what we call after-sales.